Privacy Policy

Effective Date: April 03, 2026

The Overlook at Pasadena (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using this website.

This Privacy Policy explains how we collect, use, and safeguard your information.


Information We Collect

We may collect personal information that you voluntarily provide when you contact us or submit a form on our website. This may include:

  • Name
  • Phone number
  • Email address
  • General information related to your inquiry

We collect only the information necessary to respond to your request and provide relevant information about our services.


How We Use Information

We use the information you provide to:

  • Respond to inquiries
  • Provide information about services and admissions
  • Communicate regarding your request
  • Improve our website and communication

We do not sell, rent, or share your personal information with third parties for marketing purposes.


Confidentiality

We handle all inquiries with discretion and take reasonable steps to protect your information.

However, submitting information through this website does not create a provider-patient relationship and should not be used to transmit sensitive medical information.


Cookies and Website Data

Our website may use basic cookies or analytics tools to understand how visitors use the site and improve performance.

These tools collect general, non-identifiable information such as browser type, pages visited, and time spent on the site.


Third-Party Services

We may use third-party tools (such as website hosting, forms, or analytics providers) to operate our website. These services may process limited data as necessary to function.

We do not control how third-party services manage data and encourage you to review their privacy policies where applicable.


Data Security

We take reasonable measures to protect your information. However, no online transmission or storage system can be guaranteed to be completely secure.


Your Choices

You may choose not to provide personal information. However, this may limit our ability to respond to your inquiry.

If you wish to update or request deletion of your information, you may contact us directly.


Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.


Contact

If you have any questions regarding this Privacy Policy, you may contact us through the information provided on our Contact page.